Terms of Service

Last updated: December 14, 2025

These Terms of Service ("Terms") govern your access to and use of gradroadmap.com and any services provided by MR VENTURES LTD (Company No. 16729039), trading as GradRoadmap ("we", "us", "our").

By accessing our website, completing our quiz, submitting information, or purchasing our services, you agree to be bound by these Terms.

1. About GradRoadmap

GradRoadmap is a university application support service providing editorial, advisory, and strategic guidance for postgraduate (Master's and PhD) applications to UK and international universities.

All services are operated by:

MR VENTURES LTD

Trading as: GradRoadmap

Company No: 16729039

Registered in England & Wales

Contact email: miz@gradroadmap.com

2. Scope of Services

GradRoadmap provides services including, but not limited to:

  • Application statement review and editing
  • Strategic feedback and positioning advice
  • Competitiveness assessments and reports
  • Program and faculty alignment guidance
  • Responses to supplementary application questions

Our services are advisory and editorial in nature. We do not submit applications on your behalf, contact universities for you, or make admissions decisions.

3. No Guarantee of Admission

While we aim to significantly improve the quality and competitiveness of your applications:

  • Admission outcomes are determined solely by universities
  • We do not guarantee acceptance, interviews, offers, funding, or scholarships
  • Any examples, testimonials, or statistics shown are illustrative and do not constitute a promise of results

You acknowledge that admissions decisions depend on many factors outside our control.

4. User Responsibilities

By using our services, you agree to:

  • Provide accurate, truthful, and complete information
  • Ensure all application materials reflect your own experiences and achievements
  • Review and approve all final submissions before applying
  • Use our services for lawful purposes only

You remain solely responsible for the content you submit to universities.

5. Intellectual Property

All materials provided by GradRoadmap, including:

  • Written feedback
  • Edited documents
  • Reports
  • Frameworks, templates, and methodologies

are the intellectual property of MR VENTURES LTD unless otherwise stated.

You are granted a personal, non-transferable licence to use these materials for your own applications.

You may not copy, resell, distribute, or reuse our materials for commercial purposes without written permission.

6. Payments & Fees

  • All fees are displayed clearly before purchase
  • Payments are processed securely via Stripe
  • Prices are listed in GBP unless stated otherwise
  • You are responsible for any applicable taxes

Details regarding refunds and cancellations are set out in our Refund Policy, which forms part of these Terms.

7. Termination of Services

We reserve the right to suspend or terminate access to our services if:

  • You breach these Terms
  • You misuse our services or materials
  • You engage in abusive, dishonest, or unlawful behaviour

You may stop using our services at any time.

Termination does not automatically entitle you to a refund (see Refund Policy).

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for admissions decisions, lost opportunities, or indirect or consequential losses
  • Our total liability for any claim arising from our services shall not exceed the amount paid by you for the relevant service
  • We do not accept liability for reliance on information provided without independent verification

Nothing in these Terms limits liability for death or personal injury caused by negligence or for fraud.

9. Website Use

You agree not to:

  • Attempt to gain unauthorised access to the website or systems
  • Introduce malware or harmful code
  • Scrape, copy, or reproduce website content without permission

We may modify or discontinue parts of the website at any time without notice.

10. Governing Law & Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of our services constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms, please contact: